Privacy Policy

1. Information We Collect

We collect information in several ways to help us provide creative, personalized, and efficient services.

A. Information You Provide Directly

When you:

• Fill out forms (such as contact, quiz, or booking forms),

• Request a quote or consultation,

• Subscribe to our newsletter (“The Nookletter”),

• Purchase or download templates, digital products, or services,

• Communicate with us via email, chat, or social media.
   

You may provide:

• Name

• Email address

• Phone number (optional)

• Business name

• Website URL

• Billing and payment information (processed securely via trusted third-party payment providers)

• Project details and preferences

• Uploaded files, images, or documents (as part of a service request)
   

B. Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address

• Device type and browser

• Pages viewed and actions taken

• Date and time of visits

• Referring website or link
   

We use this data to understand how visitors use our site and to improve performance, layout, and user experience.

C. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your browsing experience and analyze site traffic.
You can manage cookie preferences in your browser settings.

2. How We Use Your Information

We use collected data to:

• Provide and personalize our services

• Process payments and send invoices

• Communicate about projects, updates, or support inquiries

• Send newsletters, promotions, or resources (only if you opt in)

• Improve website functionality and user experience

• Ensure compliance with legal obligations

• Detect and prevent fraud or misuse
   

We do not sell or rent your personal information to third parties.
 
3. How We Share Your Information

We may share your data only with:

• Service providers and partners who assist in operations (e.g., Wix, Canva, Stripe, Google Workspace, etc.)

• Email marketing and automation tools (for opt-in newsletters or client communication)

• Legal authorities if required by law, subpoena, or to protect our rights and users
   

All third-party partners are required to maintain confidentiality and follow data protection standards.

4. Data Retention

We retain personal information only as long as necessary to:

• Provide services and fulfill obligations,

• Comply with legal, accounting, or reporting requirements.

After this period, your data is securely deleted or anonymized.

5. Data Security

We take reasonable technical and organizational measures to protect your data from:

• Unauthorized access

• Loss or alteration

• Misuse or disclosure

This includes using SSL encryption on our website, secure cloud storage, and limited-access client files.
However, no digital system is 100% secure, and we cannot guarantee absolute security.


6. International Users
While The Pixel Nook is based in Alberta, Canada, we may work with clients across other provinces.
By providing your information, you consent to its processing and storage in Canada and any other locations used by our trusted partners.

7. Third-Party Links
Our website may contain links to third-party websites (such as social media, partners, or featured client sites).
We are not responsible for the privacy practices or content of those websites.
Please review their privacy policies before sharing personal information.

8. Updates to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last Updated” date.
We encourage you to review this policy periodically to stay informed.